Frequently Asked Questions
However, extenuating circumstances will be considered in excusing the 24 hour policy. i.e. The scheduled group is involved in a traffic accident, medical attention is needed etc. However, documentary evidence may be required.
We may also delay departure of a cruise by up to 30 minutes if it appears that the weather may clear in that time, no cancelations can be accepted during that delay period.
If unsafe weather threatens during a cruise and the vessel returns to the dock before half of the cruise is completed a raincheck will be issued to each party, this will be honored for any future cruise, for up to one year. If more than half of the cruise has been completed we offer no compensation.
The Captain has full responsibility for the safety of boat and passengers, and the final decision on whether a trip runs or not is his decision.